Platinum Spas Owner Resource Center
Everything you need to operate, maintain, and enjoy your Platinum Spa. Explore helpful videos, maintenance tips, troubleshooting guides, and owner resources.
Select Your Platinum Spa Range
Choose your spa range for model-specific resources.
Luxury Range
Learn how to use your Platinum Luxury spa, access instructional videos, maintain your water, and troubleshoot common questions.
Explore Luxury Resources
Premium Range
Learn how to use your Platinum Premium spa, access instructional videos, maintain your water, and troubleshoot common questions.
Explore Premium Resources
Deluxe Range
Learn how to use your Platinum Deluxe spa, access instructional videos, maintain your water, and troubleshoot common questions.
Explore Deluxe ResourcesHot Tub Tips & Tricks
Helpful information for every Platinum Spa owner.
Bluetooth Audio
On your phone or tablet, search for bluetooth and look for Joyonway. Once you select it, the passcode is 2288
How-To Videos
Step-by-step demonstrations from our team.
Getting Started With Your Spa
Learn the basics of operating your new hot tub.
Replacing your spa filters
Simple maintenance to keep your spa running properly.
Draining & Refilling Your Spa
How to safely drain your spa
Still Need Help With Your Spa?
Our team is here to help with troubleshooting, replacement parts, water care products, and spa service.
Contact Our Team