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Turn the jets on
Use the Jets button on your TP500 or the jet controls on your touchscreen. Depending on your model, you may have more than one jet pump or speed.
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CAVANAUGH OWNER RESOURCES
Using Your Platinum Spa
A simple guide to your spa controls, jets, waterfall, Bluetooth audio, and everyday operation.
01
Get to know your control panel
Select the control panel on your spa to see how to adjust the temperature.
Adjusting the temperature · Deluxe TP500
- Press the Warm or Cool arrow once. The temperature setting will flash.
- Press the arrow again to raise or lower your desired temperature.
- Stop pressing the buttons. Once the display stops flashing, the new temperature is saved.
Heating tip: For normal heating, check that the spa is in the appropriate heating mode and temperature range. If the spa is not heating, visit our Troubleshooting Guide.
Adjusting the temperature · Premium SpaTouch 3
- Touch the water temperature on the main screen.
- Swipe through the available set temperatures.
- Touch your desired temperature to move it to the center selection.
- Touch the water temperature area again to return to the main screen.
Heating tip: The heater status indicator changes when the heater is actively heating. The displayed water temperature may take a moment to update after startup.
Adjusting the temperature · Luxury SpaTouch 4
- On the main screen, open the temperature control.
- Adjust the set temperature using the controls displayed on your screen.
- Confirm the selected temperature and return to the main screen.
Note: Screen layouts can vary with software version. Follow the on-screen labels on your SpaTouch 4.
What's the difference between water temperature and set temperature?
Water temperature is how warm the water is right now. Set temperature is the temperature you've asked the spa to reach. After a fresh fill, heating can take approximately 12–24 hours depending on conditions.
02
Jets, diverters & waterfalls
Make the most of the massage features on your spa.
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Adjust individual jets
Many jets can be opened or closed by turning the jet face about a quarter turn. Avoid forcing the jet past its normal stop.
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Use the diverter
The larger diverter valve directs water pressure between seating areas. Move it toward one side for stronger pressure in that area, or toward the middle to share the flow.
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Adjust air controls
Air-control knobs mix air into the jets for a more vigorous massage. Turn them down when finished; closing them can help reduce heat loss while the spa warms up.
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Operate the waterfall
If your spa has a waterfall, turn on a jet pump, then turn the waterfall control clockwise to start the flow. Adjust the valve to change the waterfall strength.
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Turn on the lights
Use the Light button or touchscreen lighting control. Available colors and effects depend on your spa model.
03
Connect your Bluetooth audio
For Platinum models equipped with Bluetooth speakers.
Pair your phone in three steps
- Make sure the spa audio system is powered on. Open Bluetooth settings on your phone.
- Look for a device commonly named JOYONWAY and select it.
- If asked for a pairing code, enter 2288. Open your music app and start playing.
The Bluetooth device name and code can vary with the audio equipment installed in your spa.
Not connecting?
Move your phone closer to the spa and check that another device isn't already connected. If needed, choose Forget This Device in your phone's Bluetooth settings and pair again.
If the phone connects but music comes through the phone speaker, check the audio output selected in your music app.
04
Everyday spa tips
A few simple habits help keep your spa ready to enjoy.
What temperature should I set? +
Choose a comfortable temperature for your household. Never exceed 104°F. Lower temperatures are recommended for children and longer soaking sessions. Check the water with a reliable thermometer before entering.
Why does the spa run when I'm not using it? +
The spa may circulate or briefly run pumps for filtration, heating, or automatic purge cycles. This is often normal. If you see a warning or the spa isn't circulating correctly, use our Troubleshooting Guide.
What should I do after a fresh fill? +
Fill to the recommended level before switching the spa on. Allow time for the water to heat and make sure water is circulating. Balance the water and follow the FROG @ease startup steps in our Water Care Guide.
What if I want to change filtration settings? +
Filtration settings differ by control panel and spa configuration. Some circulation systems are factory-programmed. Contact Cavanaugh before making significant changes if you're unsure what your spa requires.
What maintenance should I keep up with? +
Keep the water at the correct level, test and balance it, and clean your filter regularly. The manufacturer recommends checking filters frequently and cleaning at least every two weeks, or more often with heavy use.